BigBeeFitFitness apps
Up2Stretch Support

Technical support for Up2Stretch

Get help with Pro features, purchase restore, timer settings, and general app questions.

Privacy-first by design

Up2Stretch is built without any networking code for user data. The app functions entirely offline. Timer state, settings, and reports never leave your device.

Getting started

After installing Up2Stretch, click the menu bar icon to open the panel. Set your preferred work interval, then click Start. Up2Stretch will remind you when it's time to take a break.

Pro features and upgrade

Up2Stretch Pro unlocks custom work intervals, idle detection, more skip and pre-warning options, and local 7-day, 30-day, and yearly reports. Open Settings → Pro tab to view plans and purchase.

Restoring a purchase

If you purchased Up2Stretch Pro and it's not showing as active, open Settings → Pro tab and tap Restore Purchases. Make sure you're signed into the same Apple ID you used to purchase.

Email support

For technical issues, feature questions, or billing follow-up, email chenhuaizhe@gmail.com. Including your macOS version and a short description of the issue helps us reply faster.

Email Up2Stretch support

Still need help?

Email Up2Stretch support directly and include your macOS version and a short description of the issue.