BigBeeFitFitness apps
StepDay Support

Technical support for StepDay

Get help with Health permissions, widgets, insights, subscriptions, or general app questions.

Download details

StepDay is available from the App Store with dedicated support and privacy pages on this website.

App Store listing

StepDay is live on the App Store as a free download with optional in-app purchases. The current public listing shows Ages 9+, Health & Fitness, Data Not Collected, an Only for iPhone top label, Mac compatibility in the Information section, Version 1.1 dated April 25, 2026, and English plus Simplified Chinese support.

Open on the App Store

Email support

For technical support, feature questions, or App Store follow-up, email nine@bigbeefit.com. Including your device model, iOS version, and a short issue summary helps us reply faster.

Email StepDay support

Health permissions

StepDay reads Apple Health data to show step, workout, sleep, and recovery trends. If you choose to log activity inside the app, it may also request permission to write workout records you explicitly create.

Read privacy details

Subscriptions and billing

StepDay Pro is offered through monthly and yearly App Store plans. Purchase, renewal, cancellation, and price details are managed in Apple ID settings, and Family Sharing availability depends on the current App Store region and plan rules.

View subscription details

Still need help?

Email StepDay support directly and include a short description of the issue so we can reply with the right context.